Refund and Returns Policy

🔁 Return & Refund Policy

At Labubu.deal, your satisfaction is our top priority. If a product doesn’t meet your expectations, you have the right to request a return in accordance with applicable consumer protection laws.

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🗓️ Withdrawal Period

In accordance with international consumer protection standards, you have 14 calendar days from the date of delivery to exercise your right of withdrawal — no justification or penalties required.

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🚫 Exceptions to the Right of Withdrawal

Please note that opened or unsealed blind boxes cannot be returned, due to the collectible nature of the product and hygiene concerns.
This policy helps preserve product integrity and collector value.

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🔁 Return Conditions

For your return to be accepted, the following conditions must be met:

• The item must be unopened, unused, and in perfect condition
• Original packaging must be intact
• The return must be initiated within 14 days of notifying us of your decision
• Any item that is returned damaged, incomplete, or used in a way that prevents resale will not be refunded

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📦 Return Procedure

To start a return, please contact us at:
📧 contact@labubu.deal
Include your order number and reason for return.

We will provide you with the return address and further instructions.
Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., damaged, defective, or incorrect item).

Once the returned product has been received and inspected, the refund will be issued within 14 days via your original payment method.

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💸 Refunds

Refunds apply only to the price of the returned item(s).
Initial shipping fees are non-refundable, unless the return is due to a mistake on our end.

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❗ Defective Product or Order Error

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and include a clear photo of the issue.
We will offer an appropriate solution — such as a replacement, exchange, or full refund.

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📩 Contact Us

If you have any questions about this Return & Refund Policy, feel free to reach out:

📧 Email: contact@labubu.deal
📞 Customer Support: +1 781 650 5857
🏢 Address: Space LL2315, 185 Greenwich St, New York, NY 10007, United States